Privacy Policy

Yellowbird Education recognises the importance of respecting your privacy and keeping your data protected.

What we do

Yellowbird Education (Yellowbird, the Company) offers fun and engaging workshops for children to develop skills in Creative Writing, Handwriting, Comprehension, and Discursive Writing. We have extensive knowledge of the British school system and offer advice, practice and support to children preparing for 7+, 8+ and 11+ independent school entrance exams. This privacy notice explains how we use any personal information we collect about you when you use this website and when you interact with us.

What information do we collect about you

Yellowbird Education receives and holds personal data on clients (parents and students) in order to support achievement of their goals. That data may include: 

  • Personal details such as home address, email address, date of birth and next of kin.
  • Information concerning a child’s performance at school, including school reports and examinations reports.
  • Medical records and information, including details of any illnesses, allergies or other medical conditions suffered by a child.
  • Financial information including information about the payment of fees to Yellowbird.

How do we collect this information

We obtain this information directly from our clients and students. Our clients complete forms online, email us, provide information verbally or complete hardcopy documents. We also collect educational information and work examples as a result of our students completing our workshops.

How will we process your personal information

“Processing” is a catch-all term and means obtaining or recording information or carrying out any operation on the information such as storing or using the information. Yellowbird Education processes information about you and your child in order to register for courses, to safeguard and promote the welfare of your child, to facilitate the normal operation of the Company and ensure that all relevant legal obligations of the Company are complied with. 

Also, if you give your consent, we will email you from time to time about other products and services we think may be of interest to you. 

Do we share personal information with third parties

Necessary information will be shared with relevant people only. For example, child’s name, emergency contact details, educational and medical information will be shared with workshop tutors, so that staff are aware of students’ particular educational needs and will be able to respond appropriately in the event of a medical emergency. 

Yellowbird also works alongside Janie Richardson School Search & Placement (JR School Search) to assist students gaining entry to London schools. If it is relevant or necessary to share information with JR School Search, we will seek permission from our Yellowbird client.

If it is deemed necessary in the professional opinion of the Directors to share information with otherthird parties, we will seek the client’s permission to do this.

Yellowbird will not share personal information with other external companies for marketing purposes.

Where do we keep your information

Personal information is kept electronically on the company’s information management system (Google Drive), on employee computers and laptops or as hard copies in a filing system in our office. This can only be accessed by employees who have signed and agreed to our company Data Protection Policy.

We will retain your personal information in a secure manner until your child is 18 years of age or until such time that you request us to dispose of your information.

  • You have the right to request a copyof the information that we hold about you and your child.
  • We want to make sure that your personal information is accurate and up to date – you may ask us to correct or remove information.
  • You have a right at any time to stop us from contacting you for marketing purposes.
  • You have a right to tell us to dispose of all of your personal information.

If you would like to do any of these things or if you have questions about this privacy notice, please email or write to us at the following addresses:

hello@yellowbirdeducation.co.uk

Yellowbird Education, First Floor, Fulham Park House, 1a Chesilton Road, London, SW6 5AA

ICO registration reference: ZA231875

Complaints – Information Commissioner’s Office

You have a right to complain to the Information Commissioner’s Office if you think there is a problem with the way we are handling your personal data. Call their helpline or visit their website:

0303 123 1113

https://ico.org.uk/concerns

Changes to our privacy notice

We keep our privacy notice under regular review and we will place any updates on this web page.

Last updated on 11th November 2024